Game Stake Terms and Conditions

01Acceptance of Terms

These Terms and Conditions apply to all services offered by Game Stake, including but not limited to casino games, live dealer tables, sports betting, esports betting, and all promotional offers. These terms apply to all registered players on the Game Stake platform, regardless of the device used to access the platform — whether desktop browser, mobile browser, or any Game Stake mobile application.

By accessing any part of the Game Stake platform or creating an account, you confirm that you have read these Terms and Conditions in full, that you understand your obligations under them, and that you agree to be bound by them. You also confirm that you are accessing the platform of your own free will and that no form of coercion or deception has been used to obtain your agreement.

Game Stake reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of any changes. The version date displayed at the top of this page reflects the most recent update.

02Eligibility & Registration

To register and maintain an active account with Game Stake, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis:

• You must be at least 18 years of age. Game Stake strictly prohibits the use of its platform by anyone under the age of 18. If Game Stake discovers or has reasonable grounds to believe that a player is under 18, the account will be suspended immediately and all funds held pending investigation.
• You must be a natural person. Corporate entities and automated accounts (bots) are not permitted to hold Game Stake player accounts.
• You must not be a current employee, director, agent, or affiliate of Game Stake or any of its group companies. Immediate family members of such persons are also excluded from player registration.
• You must be acting on your own behalf and not as an agent for any third party.
• You must not be registered on any self-exclusion programme that covers Game Stake, either through a national scheme or through a previous self-exclusion request submitted directly to Game Stake.

Registration Process

To create a Game Stake account, you must provide accurate, complete, and up-to-date personal information including your full name, date of birth, residential address in Pakistan, mobile number, and a valid email address. You must not provide false information during registration. If Game Stake discovers that any information provided during registration is inaccurate or misleading, Game Stake reserves the right to suspend or permanently close the account without prior notice and to void any bets or winnings associated with that account.

Game Stake operates a strict one-account-per-person policy. Registering more than one account — whether under the same name, same device, same IP address, or same payment method — is considered a violation of these Terms and Conditions and will result in the suspension or closure of all associated accounts.

Identity Verification (KYC)

Game Stake applies a Know Your Customer (KYC) verification process to all player accounts. You will be required to submit satisfactory identity documents — such as a valid CNIC (Computerised National Identity Card) — before your first withdrawal request is processed. Game Stake may request updated documentation at any point during your account's lifetime. Failure to provide documentation within the timeframe requested by Game Stake may result in account suspension and withdrawal delays.

03Account Rules

Your Game Stake account is personal to you. You are solely responsible for all activity that takes place under your account, including any bets placed, funds deposited or withdrawn, and any communications sent through your account. Game Stake will not be liable for any losses resulting from your failure to keep your login credentials secure.

• Login Credentials: You must not share your password with any third party. If you have reason to believe your account has been accessed without your authorisation, you must notify Game Stake immediately at support@gamestake.net. Game Stake strongly recommends enabling two-factor authentication (2FA) on your account.
• Account Currency: All Game Stake player accounts operate in Pakistani Rupees (PKR). You cannot change your account currency after registration. All transactions — including deposits, withdrawals, bets, and bonuses — are denominated in PKR.
• Account Inactivity: An account that has not recorded any login activity for a period of twelve (12) consecutive months is considered dormant. Game Stake may contact you before applying dormancy status. Dormant accounts with a positive balance may be subject to an administrative fee after a further six-month notice period, as specified in any dormancy notice sent to your registered email.
• Account Closure by Player: You may close your Game Stake account at any time by contacting our support team. Any remaining balance will be returned to your registered payment method after the completion of any pending withdrawal verification. Accounts enrolled in self-exclusion programmes cannot be reopened for the duration of the exclusion period.

04Deposits & Withdrawals

Deposits

Game Stake accepts deposits from Pakistani players via the following payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), and Visa/Mastercard debit and credit cards. The minimum deposit is Rs 500. Game Stake does not charge fees on deposits, though your payment provider may apply their own charges.

All deposits must be made from a payment method registered in your own name. Deposits from third-party payment sources are not permitted and may be returned. Game Stake reserves the right to request proof of ownership of any payment method used to deposit funds.

Withdrawals

Game Stake processes withdrawal requests to the same payment method used for the corresponding deposit wherever technically possible. This is a standard anti-money-laundering (AML) control and is applied consistently to all accounts. The minimum withdrawal amount is Rs 1,000. Game Stake charges no fees on withdrawals.

Standard withdrawal requests are processed within two (2) business hours for verified accounts using mobile wallet methods (Easypaisa, JazzCash, NayaPay, SadaPay). Bank IBFT withdrawals are processed within four (4) business hours. VIP account holders receive priority processing, typically within 30 minutes.

Game Stake reserves the right to apply additional verification procedures before processing any withdrawal request — particularly for first-time withdrawals, large withdrawal amounts, or where unusual account activity has been detected. This may extend the processing timeline.

05Betting & Gaming Rules

All bets placed on the Game Stake platform are subject to the specific rules applicable to the game or market in question. These game-specific rules are displayed within each game or market and take precedence over any general guidance. It is your responsibility to familiarise yourself with the rules of each game before placing a bet.

• Bet Finality: Once a bet has been confirmed and accepted by the Game Stake system, it cannot be changed or cancelled. You are responsible for reviewing your bet selection, stake amount, and total cost before confirming.
• Minimum and Maximum Bets: Each game and market on Game Stake carries specific minimum and maximum bet limits. These are displayed clearly before you confirm any wager. Game Stake reserves the right to adjust these limits at any time without prior notice.
• Technical Errors: In the event of a technical error, system failure, or manifest pricing error that results in a bet being accepted at incorrect odds or terms, Game Stake reserves the right to void the affected bet and return the stake to the player's account. Game Stake is not liable for wins generated as a result of technical errors.
• Disconnection During Live Games: In the event of a disconnection during a live casino game session, Game Stake's system will record the state of the game at the point of disconnection. On reconnection, the game will resume from the recorded state. Game Stake is not responsible for bets lost due to connection issues outside of the Game Stake platform's control.
• Sports Betting: All sports bets are settled based on official results published by the relevant governing body. In the event of a dispute regarding the settlement of a sports market, Game Stake's decision — made in good faith based on available official information — is final.

06Bonuses & Promotions

Game Stake periodically offers bonuses, free bets, cashback, and other promotional incentives to registered players. All promotions are subject to specific terms published alongside the offer on the Game Stake Promotions page. The general principles below apply to all promotions unless a specific offer explicitly states otherwise.

• Wagering Requirements: Most deposit bonuses require the bonus amount (and in some cases the deposit amount) to be wagered a specified number of times before withdrawal is permitted. The applicable multiplier is stated clearly in each offer's terms.
• Eligibility: Bonuses are available to eligible registered Game Stake players only. Unless stated otherwise, each promotion is available once per player, per household, per device, and per IP address.
• Time Limits: All bonuses carry an expiry date by which wagering requirements must be completed. Uncompleted bonus funds expire automatically when the time limit is reached. Expired bonuses cannot be reinstated.
• Contribution Rates: Different game types contribute at different rates toward wagering requirements. Slots typically contribute 100%. Live casino games including Teen Patti, Roulette, and Baccarat may contribute at a lower rate. Fishing games and esports bets may also carry reduced contribution rates. The specific contribution table is published on the relevant promotion page.
• Bonus Abuse: Game Stake monitors bonus usage for signs of abuse or exploitation — including but not limited to: creating multiple accounts to claim bonuses more than once; placing low-risk offsetting bets to meet wagering requirements without genuine play; or coordinating with other players to exploit bonus structures. Game Stake reserves the right to void bonuses and associated winnings where abuse is identified.

07Prohibited Conduct

The following activities are strictly prohibited on the Game Stake platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of balances, and reporting to relevant authorities where required by law.

• Registering more than one account on the Game Stake platform.
• Providing false or misleading personal information during registration or KYC verification.
• Using the platform while under the age of 18.
• Using automated tools, bots, scripts, or any non-human method to interact with the Game Stake platform.
• Attempting to hack, reverse engineer, or otherwise compromise the security or integrity of the Game Stake platform or its underlying software.
• Engaging in any form of collusion, match-fixing, or coordinated play intended to manipulate game outcomes.
• Using payment methods that do not belong to you, or facilitating money laundering through the platform.
• Threatening, harassing, or abusing Game Stake staff or other platform users through any communication channel.
• Exploiting software vulnerabilities, glitches, or errors to gain an unfair advantage.

08Intellectual Property

All content available on the Game Stake platform — including but not limited to software, game engines, graphics, logos, trademarks, text, audio, video, and the Game Stake name and brand identity — is the intellectual property of Game Stake or its licensed third-party providers. Nothing in these Terms and Conditions transfers any intellectual property rights to any player.

You may not copy, reproduce, distribute, publish, display, or create derivative works from any Game Stake content without express written permission from Game Stake. Unauthorised use of Game Stake's intellectual property may result in legal action.

09Privacy & Data Use

Game Stake collects, processes, and stores personal data from registered players in accordance with its Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account with Game Stake, you acknowledge and accept Game Stake's Privacy Policy.

Game Stake uses your personal data primarily to operate your account, process transactions, comply with legal and regulatory obligations, and communicate with you about your account and relevant promotional offers. Game Stake does not sell your personal data to third parties. Where data sharing is required — for example, for payment processing or identity verification — it is conducted with vetted partners under strict data protection terms.

You have the right to request a copy of the personal data Game Stake holds on your account, to request correction of inaccurate data, and to request deletion of your data subject to any legal retention requirements. To exercise these rights, contact Game Stake at support@gamestake.net.

10Responsible Gaming

Game Stake is committed to promoting responsible gambling among all Pakistani players. Gambling should be an enjoyable entertainment activity — never a way to resolve financial problems or generate consistent income. The following tools are available to all Game Stake account holders at no cost and can be activated immediately from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. Once set, limits can be reduced immediately. Increases to limits require a 24-hour cooling-off period before taking effect.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Loss Limits: Set a maximum loss amount per day, week, or month. Once the limit is reached, your account is suspended for the relevant period.
• Reality Checks: Enable periodic on-screen notifications reminding you of your session duration and net wins or losses.
• Self-Exclusion: If you feel your gambling has become problematic, you can request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. Self-exclusion requests are applied within 24 hours. During a self-exclusion period, your account cannot be reopened early under any circumstances.
• Account Cooling-Off: If you need a short break without formal self-exclusion, you can request a cooling-off period of 24 hours, 48 hours, or 7 days.

For more information about responsible gaming resources, visit Game Stake's dedicated Responsible Gaming page. If you are concerned about your gambling, independent support is available through national helplines and organisations.

11Limitation of Liability

To the maximum extent permitted by applicable law, Game Stake's total liability to any player arising from or in connection with these Terms and Conditions shall not exceed the amount of funds held in your Game Stake account at the time the relevant claim arises.

Game Stake is not liable for any indirect, incidental, special, or consequential losses — including loss of profits, loss of data, or loss of goodwill — arising from your use of the platform, whether based in contract, tort, or any other legal theory, even if Game Stake has been advised of the possibility of such losses.

Game Stake makes no warranties regarding the uninterrupted or error-free operation of the platform. Scheduled maintenance, emergency downtime, and third-party service disruptions are outside Game Stake's control and do not constitute grounds for compensation unless a deposit or confirmed bet is directly affected and Game Stake is found to be at fault.

12Account Suspension & Closure

Game Stake reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where Game Stake has reasonable grounds to believe that:

• The player has violated any provision of these Terms and Conditions.
• The player has provided false or fraudulent information.
• The account has been used for money laundering, fraud, or other illegal activity.
• The player is under the age of 18.
• Continued operation of the account poses a regulatory, legal, or reputational risk to Game Stake.

Where an account is suspended pending investigation, any funds in the account will be held and may not be withdrawn during the suspension period. If the investigation concludes that the player has not violated these terms, any withheld funds will be returned. If the investigation confirms a violation, Game Stake reserves the right to confiscate balances in accordance with applicable law and these terms.

13Disputes & Complaints

Game Stake aims to resolve all player complaints fairly and promptly. If you have a complaint about any aspect of your Game Stake experience — including game outcomes, payment handling, or account management — please follow the process below:

1. First Contact: Contact Game Stake's support team via live chat or email at support@gamestake.net. Provide your account details, a clear description of the issue, and any relevant evidence. Our team aims to respond to all complaints within 48 hours.
2. Escalation: If you are not satisfied with the initial response, you may request escalation to Game Stake's senior complaints team by replying to the original support thread with the word "ESCALATE" in your message. Escalated complaints are reviewed by a senior team member and a formal response is provided within 5 business days.
3. Dispute Resolution: If a complaint cannot be resolved through the internal process to your satisfaction, you may request binding arbitration. Game Stake's decision on all bet settlement disputes — made in good faith based on official data and game logs — is final in the absence of a demonstrable system error.

Please note that Game Stake does not consider complaints submitted more than 90 days after the event in question unless exceptional circumstances apply and are demonstrated by the player.

14Amendments to Terms

Game Stake reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, Game Stake will notify registered players via email to the registered address and/or through a notification displayed upon login to the platform. The date of the most recent update is displayed at the top of this page.

Your continued use of the Game Stake platform after any amendment to these Terms and Conditions constitutes acceptance of the revised terms. If you do not accept the revised terms, you must stop using the platform and contact support to close your account. Any bets placed before the effective date of a revision are governed by the terms in force at the time those bets were placed.

15Contact Game Stake

If you have any questions about these Terms and Conditions or any other aspect of the Game Stake platform, please contact us through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the Game Stake website and mobile app. Response time is typically under 3 minutes during peak hours.
• Email: support@gamestake.net — for non-urgent enquiries, formal complaints, and KYC documentation submission. Response within 48 hours.
• FAQ: Many common questions are answered on our FAQ page — check there first for quick answers.

Game Stake's support team includes Urdu-speaking agents available to assist Pakistani players in their preferred language. When contacting support, please include your registered account username or email address to help us locate your account quickly.